Privacy Policy

At Flora Beauty Salon, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, contact us, or use our salon services.

By using our website or submitting your information to us, you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our website.

We may collect personal information that you voluntarily provide when you contact us, request an appointment, submit an inquiry, or communicate with our salon.

This information may include your name, phone number, email address, appointment details, preferred services, and any other information you choose to provide.

We may also automatically collect limited technical information such as your IP address, browser type, device information, pages visited, approximate location, and website usage data for analytics and website improvement purposes.

• Respond to your questions and inquiries.
• Manage and confirm appointment requests.
• Provide information about our salon services and treatments.
• Communicate with you regarding appointments or service-related matters.
• Improve our website, services, and overall customer experience.
• Understand how visitors use our website and which services are of interest.
• Maintain website security and prevent misuse or fraudulent activity.
• Send promotional information or special offers where you have provided appropriate consent.

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand visitor behavior, and provide a better browsing experience.

We may use Google Analytics 4 to understand how visitors interact with our website, including information such as pages viewed, traffic sources, device type, and general website engagement. This information helps us improve our website and services.

We may also use Microsoft Clarity to understand how visitors interact with our website through features such as heatmaps, clicks, scrolling behavior, and session recordings. These tools help us identify usability issues and improve the user experience.

Google Search Console may be used to monitor our website's visibility and performance in Google Search results. It is primarily a website management and search performance tool.

Most web browsers allow you to manage, block, or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.

We do not sell, rent, or trade your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our website, manage communications, provide analytics, maintain security, or comply with applicable legal requirements.

We may also disclose information when required by law, legal process, or a valid request from a government or regulatory authority.

We take reasonable technical and organizational measures to protect the personal information we collect against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, online communication, or electronic storage system can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.

• Request information about the personal data we may hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information where applicable.
• Withdraw consent for promotional or marketing communications.
• Ask questions about how your personal information is collected or used.
• Contact us if you have any concerns regarding your privacy.

Our website may use third-party services such as Google Analytics, Google Search Console, Microsoft Clarity, social media platforms, communication services, or other tools that help us operate and improve our website.

These third-party services may collect or process information according to their own privacy policies and terms. We recommend reviewing the privacy policies of these services to understand how they handle information.

Our website may also contain links to third-party websites or social media profiles. We are not responsible for the privacy practices or content of websites that we do not operate.

Our website and services are not specifically directed toward children under the age of 13. We do not knowingly collect personal information from children through our website.

If we become aware that personal information has been submitted by a child without appropriate consent, we will take reasonable steps to remove the information from our records.

We may update this Privacy Policy from time to time to reflect changes in our website, salon services, technology, or applicable legal requirements.

When changes are made, the updated Privacy Policy will be published on this page along with the revised effective date. We encourage you to review this page periodically for the latest information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Flora Beauty Salon handles your information, please contact us through our Contact Us page or using the contact details provided on our website.

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.